Technical support is available Monday to Friday, 8AM to 5PM MST (holidays excluded) for all Stratum Global customers that are on active software maintenance. The best way to submit a request for support is through this portal.  Use the Sign Up button above to create an account to get full access to the Knowledge Base, Forums, and TagNet documentation.  Support tickets can be submitted by a technical liaison for assistance with troubleshooting production issues or system feature questions directly related to the TagNet application. For any hardware issues, please work with your reseller or manufacturer.